Refund and Returns Policy

Return Policy

  1. If your product is damaged, defective, incorrect or incomplete at the time of delivery, please raise a return request on website. Return request must be raised within 7 days for all items from the date of delivery.
  2. For selected categories, we accept a change of mind. Please refer to the section below on Return Policy per Category for more information.
  3. Valid reasons to return an item.
  4. Delivered product is damaged (i.e. physically destroyed or broken) / defective
  5. Delivered product is incomplete (i.e. has missing items and/or accessories).
  6. Delivered product is incorrect (i.e. wrong product/size/colour, fake item, or expired)
  7. Delivered product is does not match product description or picture (i.e product not as advertise)
  8. Change of mind is not applicable for return and refund.

Refund Policy

If your product is eligible for a refund, you can choose your preferred refund. The shipping fee is not refunded along with the amount paid for your returned product.

The time required to complete a refund depends on the refund method you have selected. The refund time starts once the quality check is completed and then release you complete amount.

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